Privacy Policy

Last Updated: July 9, 2026

Firehawk Restoration respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website, contact us, submit a form, call our business, or use our restoration services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

Firehawk Restoration may collect personal information that you voluntarily provide when you contact us, request service, submit a form, call our business, or communicate with our team.

This information may include your name, phone number, email address, property address, service location, details about your restoration needs, insurance-related information you choose to provide, photos or documents related to your property damage, and any other information you submit to us.

We may also collect basic website usage information automatically, such as your IP address, browser type, device type, pages visited, referral source, and general interaction with our website.

How We Use Your Information

Firehawk Restoration uses the information we collect to respond to your requests, schedule inspections or services, provide restoration estimates, communicate with you about your property damage needs, document restoration projects, assist with job coordination, improve our website, and support our business operations.

We may also use your information to follow up with you regarding services you requested, provide customer support, maintain records, improve marketing efforts, and comply with legal or insurance-related requirements when applicable.

Calls, Forms, and Communications

When you call Firehawk Restoration, submit a contact form, or request service through our website, we may use the information you provide to contact you by phone, email, or text message regarding your request.

By submitting your information, you authorize Firehawk Restoration to contact you about your inquiry or service request. Message and data rates may apply if text messaging is used. You may ask us to stop contacting you at any time.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand how visitors use the site, improve performance, measure marketing activity, and provide a better user experience.

These tools may collect information such as pages visited, time spent on the website, device information, browser type, and general location data. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly if cookies are disabled.

Third-Party Services

Firehawk Restoration may use trusted third-party providers to help operate our website, manage forms, host website content, track calls, analyze traffic, manage advertising, process communications, or support business operations.

These third parties may have access to limited information only as needed to perform services on our behalf. We do not authorize third-party service providers to use your personal information for their own unrelated marketing purposes.

Our website may also include links to third-party websites, such as maps, social media platforms, review platforms, or other outside resources. Firehawk Restoration is not responsible for the privacy practices or content of third-party websites.

Advertising and Analytics

We may use online advertising platforms, analytics tools, or remarketing services to help promote Firehawk Restoration and better understand how people find and interact with our website.

These services may use cookies or similar tracking technologies to show relevant ads or measure ad performance. You can manage certain advertising preferences through your browser, device settings, or the privacy settings provided by those advertising platforms.

Sharing of Information

Firehawk Restoration does not sell your personal information.

We may share information only when necessary to provide services, coordinate a restoration project, communicate with insurance carriers or representatives when authorized, work with subcontractors or vendors involved in a project, comply with legal obligations, protect our rights, or support normal business operations.

Data Security

We take reasonable steps to protect the personal information submitted to us. However, no website, email system, or electronic transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security of any information transmitted online.

Data Retention

Firehawk Restoration may retain personal information for as long as needed to respond to your request, provide services, maintain business records, comply with legal obligations, resolve disputes, support insurance documentation, and operate our business.

Children’s Privacy

This website is not intended for children under the age of 13. Firehawk Restoration does not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.

Your Choices

You may contact Firehawk Restoration to request that we update, correct, or delete personal information you have provided, subject to any legal, contractual, insurance, or business recordkeeping requirements.

You may also opt out of promotional communications from us at any time. Service-related communications may still be sent when necessary to complete or manage a requested service.

Updates to This Privacy Policy

Firehawk Restoration may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after updates are posted means you accept the revised policy.

Contact Firehawk Restoration

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Firehawk Restoration
28 Fox Run Lane
Jasper, GA 30143

Phone: (770) 744-2972
Email: firehawkrestoration@gmail.com